FAQ

WITHDRAWALS
How do I withdraw funds from my trading account?

Withdrawal of your profits is an integral part of the trading process. AIMS ensures that the procedure is simple and efficient. For your convenience, the withdrawal request can be submitted online in a matter of minutes.

1. Simply login to your AIMS account and on your dashboard page, click on the View My eWallet.

2. Click Withdraw.

3. Select the withdrawal method of your choice and fill in the necessary details then click Confirm Withdraw.

You will receive an email notification upon successful submission. We will process your withdrawal within 2 working days and notify you again via email once the funds have been transferred.


How long does it take to withdraw funds?
Bank Transfer 3 - 4 business days
China Union Pay 1 business day
i-Account Local Bank: Within 1 working day
Overseas Bank: 3 - 5 working days
Credit or Debit Card Within 3 business days
Fasapay Processing Lead Time: > 1 Hour (Monday - Friday | 10:00 - 13:00 | 14:00 - 18:00 | 20:00 - 22:00 GTM+8)

What are the various withdrawal charges?
Bank Transfer USD 30-60 chargeable by bank
China Union Pay RMB 20
i-Account > USD30,000: USD35 + USD30 Bank Charges (Estimate)
< USD30,000: USD35 + 1% + USD30 Bank Charges (Estimate)
Credit or Debit Card USD 30-60 chargeable by bank
Fasapay Free (As Per Bank Fees)

Is there a minimum withdrawal amount?

The minimum withdrawal amount ranges from USD 30 to USD 60.


What is third party withdrawal and is it allowed?

When a client’s Withdrawal Request form is received and the recipient name of the payable fund is different from that registered in our records, that payment is deemed to be payable to a third party and will be rejected in accordance and in compliance with international anti-money laundering pact in which AIMS must adhered to.